Head Golf Professional: Loch Golf & Club

Set on 300 acres of unspoiled forest in the scenic March Highlands, the course provides a serene escape for golfers. The 10,000-square-foot stone and Tudor-style clubhouse features a Pro Shop, banquet room with a wraparound balcony, and indoor/outdoor dining, perfect for relaxing after a round. From the moment you arrive, our team at Loch March is dedicated to ensuring you have a memorable and enjoyable golf experience.

The semi-private course plays to a par 72 and stretches to approximately 6,900 yards from the back tees, with five sets of tee markers that accommodate golfers of varying skill levels. It is carved through the scenic woodlands and natural terrain of the March Highlands, featuring water hazards, elevation changes, and lush fairways that offer both challenge and enjoyment. The club provides a full range of amenities, including a driving range, practice greens, golf lessons, leagues, event facilities, and a clubhouse with dining and banquet services, and is a public golf course with a limited amount of members.

Loch March Golf & Country Club
Posted
Deadline

The Head Golf Professional plays a pivotal role in delivering an exceptional golf experience at a premium public facility. This position is responsible for leading golf operations with professionalism, integrity, and a commitment to service excellence. Acting as a key ambassador for the club, the role ensures that all aspects of the Pro Shop, staffing, merchandising, tournaments, and guest interactions reflect the high standards expected by clientele.

The position requires representing the golf facility with the highest level of professionalism, ensuring that all interactions reflect the standards expected at a premium public venue. The incumbent leads by example in attitude, appearance, punctuality, and work ethic, fostering a team culture built on respect, accountability, and exceptional service.

• Ensures the Pro Shop operates seamlessly each day, opening and closing on schedule while maintaining a clean, organized, and welcoming environment.
• This includes overseeing staff interactions to deliver professional, personalized service and managing all operational processes such as point-of-sale systems, tee sheet scheduling, cash handling, and reporting.
• Additionally, the position is responsible for retail management, including purchasing apparel, accessories, and equipment, maintaining strong vendor relationships, and staying current with industry trends.
• The incumbent will design premium merchandising displays, monitor inventory levels, implement pricing and markdown strategies, and analyze sales performance to optimize profitability and enhance the overall guest experience.

• Oversees the recruitment, training, and supervision of Pro Shop and back-shop staff, ensuring all team members deliver exceptional service and adhere to operational standards.
• Responsibilities include creating efficient weekly schedules, providing ongoing coaching, conducting performance evaluations, and resolving conflicts when necessary.
• The incumbent ensures staff are well-trained in customer service, POS systems, upselling techniques, and safety protocols, while maintaining adequate coverage during peak periods.

• Leads the planning and execution of tournaments and corporate events, working closely with the General Manager and various organizers to finalize details and ensure flawless delivery.
• Responsibilities include preparing all event materials, coordinating with Food & Beverage for seamless integration, and managing day-of logistics such as cart staging, registration, signage, and scoring.
• Acting as the primary point of contact for organizers, the incumbent ensures exceptional guest service, timely problem-solving, and accurate post-event reporting.

• Maintaining strong relationships with members and guests is a key accountability of this role.
• The incumbent addresses concerns promptly and professionally, promotes programs such as lessons, clinics, and junior initiatives, and ensures tee…