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Event Manager / Planner Customer Service Rep

Guest Service Ambassador — Creative, Travel Perks

Job in Ottawa, Ontario, Canada
Listing for: Germain Hôtels
Full Time position
Listed on 2026-02-28
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly CAD 30000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading hotel chain in Ottawa seeks a Guest Service Agent to provide exceptional service to guests. This role involves managing check-ins and check-outs, addressing guest requests, and collaborating with departments to ensure personalized experiences. The ideal candidate will have a background in hospitality, excellent communication skills, and the ability to handle difficult situations calmly. Join a work environment that encourages creativity and offers employee perks such as special travel rates and access to a workplace gym.
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