Kemptville Guest Service Supervisor Position

Location: Kemptville

Join Surestay Hotel by Best Western as a dedicated Guest Service Supervisor. This full-time and permanent position emphasizes customer service excellence and team coordination.

Based in Kemptville, Ontario, the Surestay Hotel is looking for a candidate who is both self-motivated and adept in interpersonal communication. Your core responsibilities will revolve around assisting guests, coordinating team activities, and ensuring the smooth operation of hotel systems. You'll also be tasked with training new hires and addressing work-related challenges, thus playing a critical role in the guest experience.

Key Responsibilities:

• Provide assistance to guests with specific needs

• Coordinate staff work assignments and reviews

• Ensure operational effectiveness of machinery and systems

• Set work schedules and collaborate with other departments

• Conduct hiring and training of new employees

Requirements:

• High school diploma is mandatory

• 7 months to 1 year relevant experience needed

• Client-focused attitude is essential

• Strong interpersonal skills required

• Must be bondable and attentive to details

Help shape guest experiences and enhance service quality at Surestay Hotel.
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