Lead Tour Guide at Toonie Tours

Become a leading Tour Guide with Vancouver Toonie Tours Ltd. in Ottawa. As a Senior City Guide, your storytelling will captivate visitors while you manage high-quality tour operations.

This seasonal full-time position is perfect for those eager to own their tour experience without corporate limitations. You will coordinate daily tour activities, enforce standards, and ensure guest enjoyment. Engagement and connection with tourists will be your priority, fostering happiness and excellent reviews.

Key Responsibilities:

• Deliver high-standard tours with storytelling focus

• Resolve on-the-spot issues for guest satisfaction

• Assist in training and shadowing new tour guides

• Ensure timely tour departures and optimal staffing

• Develop operational checklists and improvements

Requirements:

• Proven guiding experience in tourist settings

• Strong interpersonal and organizational skills

• Comfortable leading and managing groups

• Knowledge and passion for local history

• Proficient in Google Workspace tools for documentation

Engage Ottawa's visitors and enhance their experience as a Lead Tour Guide with Toonie Tours!
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