Part Time Front Desk Agent at Brookstreet

Join Brookstreet Hotel as a Part Time Guest Services Partner in Ottawa, focusing on delivering exceptional customer experiences. Weekend availability is essential as you create memorable stays for our guests.

As a Guest Services Partner, your role is vital in redefining hospitality at Brookstreet Hotel. You should possess previous experience in hotel front office operations and strong knowledge of computerized systems, specifically Opera Cloud. This position requires excellent communication skills, organizational talents, and the ability to thrive under pressure while delivering outstanding guest service.

Key Responsibilities:

• Maintain professionalism in all job aspects

• Seek feedback and resolve guest satisfaction issues

• Maximize room revenue via inventory management

• Stay updated on VIP arrivals and special requests

• Implement and uphold guest service standards

Requirements:

• Experience in hotel front office operations

• Ongoing university degree or college diploma preferred

• Proficient in Microsoft Word and Excel

• Cash handling experience required

• Strong guest service orientation and training skills

Bring your front desk expertise and dedication to guest satisfaction to Brookstreet Hotel's team.
#J-18808-Ljbffr