Manager, Guest Experience; Carling Ave

Swiss Chalet - Manager, Guest Experience (Carling Ave.)Job Description

Swiss Chalet is hiring a Manager, Guest Experience at our Ottawa (Carling Ave.) location!

Since our doors first opened in 1954, families have been coming back to Swiss Chalet generation after generation. And that’s certainly not stopping now.

We are looking for individuals that are passionate about hospitality, food, training and are people focused. This candidate not only understands the fundamentals of daily restaurant operations but also is a proven leader with training in their DNA. If this sounds like you, drop us line to chat.

What you will do in this role:

Oversee the day-to-day management of the dining room as directed.

Ensure the store is operating to all standards of a "Benchmark Restaurant", and creating a Perfect Guest Experience every time

Continue to develop and coach associates

Oversee and ensure the Perfect Guest Experience

Support and implement Standards and Controls

Demonstrate behaviours consistent with Recipe's principles.

What we are looking for:

Previous Front of House Management experience

Possess the potential to effectively run the front of house and lead all shifts to meet Brand standards

Possess the "Hospitality Gene" by demonstrating the ability to create connections, a passion for People and service excellence

Driven and focused

Inspirational and motivational team player

Ability to work days, evenings, weekends and holidays in a busy fast paced environment

What’s in it for you:

20% employee discount dining card valid at all Recipe brands

• Pay Range ($47,000-$59,000 per year + bonus)

A chance to be part of a close knit team

Competitive wages

Growth and development opportunities within the restaurant

Career advancement opportunities with a company that owns some of Canada’s most iconic restaurants

Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone.

Recipe is dedicated to providing accommodations