Bell​/Valet

Job Description

Operating in the hospitality and restaurant industry for nearly 50 years, Gray Collection brings together award‑winning hotels and restaurants rooted in their local communities. Whether in a major city like Montreal or in quieter areas such as Metcalfe in Ottawa
, the company stands out by offering travelers from around the world a warm and refined luxury experience centered on authentic local character.

The Bell/Valet Attendant is responsible for delivering exceptional guest service by assisting with luggage, parking vehicles, and ensuring a smooth arrival and departure experience. As a key member of the guest services team, you will create a welcoming first impression and uphold the high standards of hospitality at the Metcalfe Hotel.

• Greet guests and assist with luggage
• Escort guests and provide basic hotel information
• Park and retrieve vehicles safely and efficiently
• Maintain a clean and organized entrance/lobby area
• Support front desk operations and guest requests

• Previous experience in hospitality, customer service, or valet services preferred
• Valid driver’s license with a clean driving record
• Ability to drive automatic and manual vehicles (preferred)
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Ability to work flexible hours, including evenings, weekends, and holidays

50% employee discount at all our establishments for the employee and up to 3 guests

Performance bonus

Group insurance, telemedicine, and DPSP (Deferred Profit-Sharing Plan)

Discounts with our business partners (wellness, leisure, and more)

Company culture focused on employee recognition and appreciation

Employee recognition events

Rapidly growing company (career advancement and personal development opportunities)

As part of our commitment to an inclusive workplace, we encourage all individuals to apply, regardless of gender.