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Job Description & How to Apply Below
Drive exceptional guest experiences as a Premium Sales Supervisor at Ticketmaster's newest venue, HISTORY Ottawa. Oversee a dedicated team while managing VIP lounge operations and premium seating.
As a vital member of the Premium Sales team, you will work closely with HISTORY's Senior Operations Manager. Your responsibilities encompass training staff in customer service, implementing sales strategies, and utilizing systems like Seven Rooms and Square for operational efficiency. You'll ensure that all guests experience top-tier hospitality during events.
Key Responsibilities:
• Train team members for premium service roles
• Collaborate with executives to market premium experiences
• Manage night operations in premium seating areas
• Conduct pre-shift meetings for effective task execution
• Liaise effectively between teams for seamless operations
Requirements:
• 3+ years in hospitality management experience
• Proven leadership in service-oriented environments
• Smart Serve Certification required
• Strong communication and interpersonal skills
• Availability for evenings and weekends
Elevate event experiences through leadership, strategic thinking, and commitment to outstanding service at Ticketmaster.
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