Front Desk Host at Andaz

Become a Front Desk Host at Andaz Ottawa, where providing excellent guest experiences is key.

Your role involves assisting guests with registrations, check-ins, and check-outs while maintaining hotel standards.

This position requires a true desire to satisfy the needs of others in a fast-paced hotel environment. An ideal candidate should have previous front desk experience and a thorough understanding of the hospitality industry. You’ll work closely with the Front Office team to enhance guest satisfaction and facilitate seamless check-in and check-out processes.

Key Responsibilities:

• Greet guests and assist with their check-in and check-out

• Control room keys and report Lost and Found items

• Maintain guest history records and manage arrival details

• Prepare welcome cards and serve beverages during check-in

• Ensure adherence to hotel and financial policies

Requirements:

• Previous front desk experience preferred

• Strong knowledge of hotel and tourism

• Desire to provide exceptional guest service

• Ability to work flexible hours as needed

• Maintain high personal presentation standards

Join Andaz Ottawa to enhance your customer service skills while creating memorable experiences for guests.
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