Guest Services Manager at InnVest Hotels

Take the lead as a Guest Services Manager with Inn Vest Hotels, ensuring exceptional guest experiences and efficient front office coordination. This role thrives on revenue management and cultivating a productive working environment.

As a Guest Services Manager at Inn Vest, you will oversee all front office employees, guiding guest registrations, security measures, and customer satisfaction initiatives. With a focus on maximizing hotel profitability, this role demands a blend of management skills and a passion for exemplary guest service.

Key Responsibilities:

• Schedule and oversee guest service agents and security staff

• Participate in guest registration and ensure satisfaction

• Motivate the team to achieve service excellence

• Analyze financial performance and optimize profitability

• Comply with all health and safety regulations

Requirements:

• Minimum 2 years as Guest Service Supervisor or Manager

• Degree or Diploma in Hotel Management or related field

• Experience with Opera PMS and Microsoft applications

• Proven leadership and interpersonal skills

• Flexible schedule for evenings and weekends

Elevate guest experiences and team development while maximizing hotel performance with Inn Vest Hotels.
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