Guest Service Agent

Position: Guest Service Agent at Silver Hotel Group
Step into your new role as a Guest Service Agent at Towne Place Suites by Marriott Ottawa Kanata, where your enthusiasm for service will redefine guest experiences. Engage with guests and bring creativity to the forefront of hospitality.

This part-time opportunity requires an engaging individual to oversee the front desk and provide exceptional guest experiences. You'll be responsible for check-ins/check-outs, reservation coordination, and resolving customer inquiries. Your interaction with guests will foster a welcoming atmosphere, while teamwork with hotel departments ensures smooth operations.

Key Responsibilities:

• Maintain a warm, courteous attitude with guests

• Oversee check-in/check-out, ensuring efficiency

• Handle reservation systems accurately

• Assist guests with inquiries and local directions

• Work collaboratively with hotel departments

Requirements:

• High school diploma or equivalent

• At least 1 year of guest service or hospitality experience

• Flexible availability, especially weekends

• Strong interpersonal and verbal skills

• Professional approach in challenging interactions

Become a key player in shaping exceptional guest experiences at Silver Hotel Group located in Kanata!
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