Front Office Supervisor Position

Position: Dynamic Front Office Supervisor Position
Become a Front Office Supervisor at Andaz Ottawa, enhancing guest experiences through superior leadership and operational support. This role involves collaborating with your team to exceed guests' expectations.

As Front Office Supervisor, you will lead the front desk staff, interacting compassionately with guests and ensuring operational protocols are understood and followed. Your expertise in the hospitality sector will enable you to handle issues effectively while supporting your team members’ growth. This position nurtures a culture of excellent service and teamwork.

Key Responsibilities:

• Support front desk operations during manager absences

• Facilitate the completion of daily operational tasks

• Act as first responder to guest service inquiries

• Coach and guide team members in their roles

• Oversee assignments related to inventory and supplies

Requirements:

• Proven background in Front Office operations

• Familiarity with Opera and similar systems preferred

• Strong organizational and communication skills

• Flexibility to work various shifts, including nights

• Possession of valid work authorization for Canada

Elevate guest service and operational excellence in your role as Front Office Supervisor at Andaz Ottawa.
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