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Front Office Lead: Guest Experience & Operations
Job in
Ottawa, Ontario, Canada
Listed on 2026-08-09
Listing for:
Les Suites Hotel, Ottawa
Full Time
position Listed on 2026-08-09
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Hotel Management
Job Description & How to Apply Below
Les Suites Hotel, Ottawa is seeking an experienced executive to lead the Front Office, Reservations and guest services, ensuring adherence to brand standards and operational excellence.
The role requires overseeing staff hiring, training and performance, managing guest satisfaction, and driving occupancy and revenue through close collaboration with Sales and Reservations. A four-year degree is preferred, with alcohol awareness and franchise certifications advantageous.
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