Assistant Manager - Rooms Operations at The Westin

Take on a key leadership position as Assistant Rooms Operations Manager at The Westin Ottawa. This full-time role involves directing daily operations and ensuring exceptional guest services.

In this entry-level management position, you will help oversee Rooms Operations while supervising key areas like Housekeeping and Concierge services. Your contributions will focus on providing a memorable guest experience and maintaining high cleanliness standards, alongside effective budget management. This is a dynamic role requiring strong leadership within the hospitality sector.

Key Responsibilities:

• Manage Front Desk opening and closing procedures

• Oversee compliance with operating standards

• Train and develop team members effectively

• Monitor financial reports and help manage departmental budgets

• Address guest feedback to improve service quality

Requirements:

• High school diploma with 4 years relevant experience

• Or an associate degree with 2 years experience

• Knowledge of hospitality operations and guest services

• Strong supervisory and communication skills

• Familiarity with safety and operational policies

Drive operational excellence and enhance guest satisfaction at The Westin Ottawa.
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