Part-Time Guest Services Associate Microtel

Step into a part-time Guest Services Associate position at Microtel Inn & Suites in Kanata, ON. You'll focus on delivering exceptional service and handling guest interactions efficiently.

This role entails managing check-ins, ensuring cleanliness, and fostering a welcoming environment for guests. With a background in customer service, especially in hospitality, you'll navigate guest requests and concerns effectively. Collaboration with housekeeping and maintenance teams is key for seamless operations and guest satisfaction.

Key Responsibilities:

• Manage check-ins and checkouts with precision

• Ensure each guest receives high-quality service

• Address guest inquiries and resolve complaints positively

• Provide information on local attractions and services

• Operate front desk systems and manage paperwork

Requirements:

• 1-2 years of customer service experience

• Background in hospitality is an asset

• Skills in operating general office equipment

• Excellent communication and teamwork capabilities

• High School Diploma or GED required

Enhance guest experiences while enjoying a flexible work environment at Microtel Inn & Suites in Kanata.
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