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Guest Experience & Front Desk Specialist
Job Description & How to Apply Below
The Metcalfe Hotel, a member of the Gray Collection in Ottawa, is seeking a Guest Service Representative to deliver warm, personalized service at check-in and check-out. You will manage reservations, handle payments, respond to guest requests, and promote hotel facilities within a culture that values teamwork and safety.
Ideal candidates have 1–2 years of front desk experience, strong computer skills (Opera preferred), and a passion for hospitality.
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