Career as Guest Services Partner
Job in
Ottawa, Ontario, Canada
Listed on 2026-09-18
Listing for:
Brookstreet Hotel Corporation
Full Time
position Listed on 2026-09-18
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Customer Service Rep, Front Desk/Receptionist
Job Description & How to Apply Below
Brookstreet seeks a Guest Services Partner with a strong background in Front Office operations. You will need at least two years of experience, excellent communication skills, and the ability to manage issues effectively. Being organized and goal-driven are crucial, and experience with tools like Opera Cloud will enhance your candidacy.
Key Responsibilities:
• Deliver exceptional guest service consistently
• Engage with guests to resolve issues promptly
• Collaborate with Reservations for seamless service
• Understand and meet the needs of VIP guests
• Monitor inventory during busy or sold-out nights
Requirements:
• 2 years of experience in Front Office operations
• Familiarity with Opera Cloud systems valued
• Strong skills in Microsoft Word and Excel
• Comfortable with cash handling
• Must be available for varied shifts
Support Brookstreet's commitment to excellence in guest service as a vital team member.
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