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Guest Services Lead Partner: Elevate Guest Experience & Ops

Job in Ottawa, Ontario, Canada
Listing for: Brookstreet Hotel
Full Time position
Listed on 2026-09-27
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk, Front Desk/Receptionist, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 65000 CAD Yearly CAD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Brookstreet Hotel in Ottawa seeks a Guest Services Partner Lead to ensure top-level guest service and smooth operations across Front Office shifts. You will support Night Audit, Valet, Shuttle and Lobby teams while upholding Brookstreet standards.

The role requires supervisory Front Office experience, Opera Cloud proficiency, and strong administrative skills, with a willingness to work am/pm/overnight shifts including weekends and holidays.

Join us at Brookstreet Hotel as our next Guest Services Lead Partner:
Elevate Guest Experience & Ops in Ottawa, ON, Canada.

Learn more about the Guest Services Lead Partner:
Elevate Guest Experience & Ops role in the description above.

We appreciate your interest in this position.

Join Brookstreet Hotel and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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