Recruitment Coordinator

Recruitment Coordinator – Ottawa, Ontario, Canada

Under the direction of the Human Resources Manager – Recruitment & Training, the incumbent will manage full‑cycle recruitment, including sourcing, assessing, interviewing, selecting, and onboarding new hires. The recruiter will handle all administrative pieces of the recruitment function and partner with every property department to support recruitment strategy and events.

This role is an integral member of the property’s Human Resources team, working closely with fellow HR professionals to support the property’s HR goals. Additionally, the recruiter collaborates with global support services teams to ensure alignment with brand standards, strategic objectives, and innovative initiatives.

• Determine best sourcing strategies and resources to drive applicant traffic.
• Develop creative recruiting ideas to successfully find talent and place qualified job applicants into existing openings.
• Partner with property leadership to ensure understanding of positions, recruitment needs and objectives, and to properly address challenges.
• Maintain relationships with community partners, local schools, and other recruiting sources.
• Remain current with the latest recruiting tools such as social media and candidate retention management capabilities.
• Stay abreast of property initiatives to anticipate and plan recruitment needs and timelines.
• Conduct regular follow‑up with hiring managers to assess the effectiveness of recruiting efforts and adjust accordingly.
• Screen, interview candidates and perform reference checks as necessary.
• Ensure requisitions are filled expeditiously with top‑tier, guest‑service‑driven candidates.
• Streamline processes to minimize time from requisition approval to orientation date.
• Serve as super user of the company‑wide Applicant Tracking System, assessment system, and other recruitment strategy tools.
• Mentor staff and share expertise to solve difficult recruiting challenges.
• Maintain knowledge of company benefits programs to properly leverage them and attract high‑caliber candidates.
• Organize and plan hiring events and job‑shadowing programs.
• Perform other duties as assigned.
• Commit to routinely go above and beyond in accomplishing position responsibilities, playing a critical role in the achievement of organizational goals.
• Assist and collaborate in performing a wide variety of relevant projects.

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• At least 3 years of previous experience in Recruitment or Human Resources.
• Experience working with an Applicant Tracking System, preferably ICIMS and Workday.
• Experience working with an HRIS System, preferably Infinium and Workday.
• Bachelor’s degree or college diploma in a related field is preferred.
• Must be able to obtain a Cat 2 license with the Alcohol and Gaming Commission of Ontario (AGCO).

Additional Requirements

• Previous hospitality, hotel, or casino experience highly preferred, particularly in recruitment or human resources.
• Ability to travel (10–15%) and work flexible schedules, including nights, weekends, and holidays.
• Fluency in English;
  French is a plus.

• Computer literate with proficiency in Microsoft Office (Word, Excel, PowerPoint, Publisher).
• Proven ability to engage and influence all levels of the organization and establish credibility and respect.
• Self‑motivated and able to work under limited supervision.
• Maintain confidentiality and exercise a high level of discretion.
• Deliver a service level that creates an atmosphere where guests want to return, providing a positive, memorable entertainment experience.
• Commit to routinely go above and beyond in the accomplishment of position responsibilities.
• Present an image of excitement, enthusiasm, and outgoing personality while projecting a professional demeanor.
• Creative problem‑solving abilities.
• Excellent verbal and written communication skills.
• Outstanding interpersonal and guest service skills.
• Ability to interact with a diverse team of individuals.
• Superior organizational and time‑management skills.
• Excellent analytical and planning skills.
• Ability to read, analyze, and interpret general business periodicals and professional journals.
• Ability to…