Director Culture & Inclusion; FTE

Overview

DIRECTOR, PEOPLE, CULTURE & INCLUSION (FTE)

INVEST OTTAWA –BAYVIE W YARDS

The Director, People, Culture & Inclusion is a leadership role responsible for both the strategy and day-to-day execution of people, culture, and inclusion practices across the organization. This role plays a key part in sustaining and evolving Invest Ottawa’s recognized Employer of Choice culture, ensuring people operations are effective, compliant, and aligned with organizational values, while supporting meaningful community and economic impact.

• Corporate Pay Band F: $104,000-$156,000
• Hiring Salary Range: $106,000-$156,000
• Reason for opening:
  Back filling a position
• This position will be required to work onsite at Bayview Yards, minimum 10 days a month.

Reporting directly to the President and CEO, the Director, People, Culture & Inclusion provides hands-on leadership across the full employee lifecycle. The role is accountable for translating organizational strategy into practical, well-executed people policies, programs, and processes that support workforce effectiveness, employee engagement, and organizational sustainability. The Director leads the development, implementation, and ongoing management of people and culture initiatives, ensuring compliance with employment legislation and alignment with the organization’s mission, mandate, and strategic priorities.

• People and workplace policies, governance, and operational best practices
• Talent acquisition, retention, performance management, and workforce planning
• Professional development and succession planning
• Employee relations, wellbeing, compensation, and total rewards
• Inclusion, equity, and belonging strategies and their day-to-day application

The Director serves as a trusted advisor and operational partner to the President and CEO, leaders, and staff, fostering an inclusive and engaged workplace where people are supported to do their best work in service of the community.

Talent, Culture, and Employer Brand

• Lead talent attraction, retention, and workforce strategies that:
  • Support Invest Ottawa’s strategic objectives
  • Build on and strengthen our recognized Employer of Choice culture across Invest Ottawa, Bayview Yards, and Area X.O
  • Continue to attract high-quality, diverse talent aligned with our mission and economic development mandate
• Sustain and continuously improve a values-driven workplace culture rooted in inclusion, accountability, collaboration, and learning

People Operations and Leadership

• Own and oversee the full HR lifecycle, leading the HR team and directly supporting core people processes including recruitment, onboarding, performance management, development, and employee transitions
• Ensure people operations are efficient, well-documented, and consistently applied across the organization
• Provide practical, timely advice to leaders and managers on employee relations, performance, and inclusion matters

Engagement, Performance, and Development

• Plan and deliver the bi-annual employee engagement survey (eNPS), using insights to reinforce what is working well, address priority areas, and continuously improve the employee experience
• Implement and manage an equitable, transparent performance management framework and support leaders in applying it effectively
• Deliver learning, leadership development, and succession initiatives that address both current operational needs and future capability requirements

Insights, Rewards, and Governance

• Maintain and actively use people metrics and dashboards to monitor trends, identify risks, and inform decision-making
• Manage total rewards and compensation processes, including annual salary reviews and pay equity considerations
• Provide payroll support and ensure the accuracy of payroll-related inputs, records, and reporting
• Ensure compliance with employment legislation, labour standards, and health and safety requirements through regular review and practical application

Inclusion, Equity, and Belonging

• Lead the implementation and measurement of enterprise-wide inclusion, equity, and belonging initiatives with clear accountability and outcomes
• Embed inclusive practices across daily people operations, including…