Grievance and Adjudication Officer

Branch: Representation and Legal Service

Section: Representation

Global Linguistic Level: B2

Salary: $118,293 to $133,145 + $1,798.58 (Bilingual Allowance)

Category of applicants: Internal;
Membership;
Public

Closing Date: 02/12/2026

Employment Equity Designation: As a result of the PSAC Workforce and Availability Analysis and in accordance with the PSAC Employment Equity Plan, preference for this position will be given to a qualified person from one of the following groups:
Racially Visible

Founded in 1966, the Public Service Alliance of Canada represents 245,000 workers in every province and territory in Canada and in locations around the world. PSAC is headquartered in Ottawa with regional offices across the country. PSAC strives to enhance its members’ quality of life and has been at the forefront of significant and successful campaigns for workplace and human rights.

Learn more about our victories.

• Flexible work arrangements (hybrid employees may have their own dedicated workstations).
• Group benefits (health, dental, life insurance, disability insurance, employee and family assistance), such as $7,500 for mental health professionals, that are 100% paid by the employer. Defined benefit pension plan (50/50 contribution from you and us).
• Three weeks’ vacation to start, plus extra paid leave to support your wellness.
• Generous support for your professional growth and career development.
• $800 per year recreation allowance

Under the direction of the Senior Grievance and Adjudication Officer, Representation Section, the position is responsible for:

• Representing the PSAC and/or members before various boards or administrative tribunals and arbitrators as well as through mediation or similar processes;
• Providing advice and guidance to Component and PSAC officers in the interpretation and application of various legislation and regulations;
• Providing interpretation of the collective agreement, and recommending or drafting changes;
• Providing advice, guidance and assistance in the preparation and presentation of grievances;
• Analyzing cases unresolved at the final level of the grievance process;
• Researching and preparing grievance cases to be presented at adjudication / arbitration and acts as advocate for the grievor;
• Negotiating grievance settlements with various employers to obviate the need for a formal hearing;

• Knowledge and experience in the field of labour relations with progressive responsibility in the application of labour law in the interpreting of collective agreements and legal texts and in making representation before administrative tribunals or courts of law.

• Knowledge of acts and regulations, policies and practices which govern the employer‑employee relationship;
• Thorough knowledge and understanding of the practices and principles of the labour movement.

• Ability to research case law, interview witnesses from various backgrounds and impart to others the meaning and effect of the language and construction of statutes, regulations and collective agreements, and to argue cases before administrative tribunals;
• Ability to plan, organize and coordinate the preparation of various cases in a dynamic and changing work environment that requires critical analytical and logical thinking to provide solutions to problems;
• Ability to innovate and take the initiative in the process of grievance resolution;
• Ability to communicate orally and in writing at a high level in English;
• Ability to work independently with a minimum of supervision;
• Ability to understand, influence and serve the membership of a union.

• Understanding and commitment to trade union, equity principles and social activism.

• Second language level indicated above is based on the Common European Framework of Reference for Languages (CEFR). Preferred candidates may have their second language skills assessed as part of the hiring process. However, valid federal government SLE results can be used toward this.
• PSAC welcomes applications from candidates with diverse and…