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YourKey Responsibilities
As an RM Senior, you will be responsible for capacity management supporting deployment and the development of the Consulting client-serving professionals. You will be responsible for reporting requirements in order to effectively deploy client-serving professionals and provide them with meaningful career experiences. You'll receive regular supervision on a day-to-day basis to set appropriate priorities.
Deployment- Support Consulting RM SSL Leads in addressing complex scheduling assignments.
- Regularly review CRM/pipeline data to proactively match resources to committed deals/highly probable pursuits
- Conduct skill and bio/CV searches that focuses on matching project need(s) with required skills, development opportunities and project risk.
- Assist with the creation/maintenance of accurate personnel and client project schedules.
- Proactively identify resources that will become availability in short term (i.e. next 2-3 weeks)
- Proactively monitor and highlight unassigned resources in order to minimize unassigned time
- Regularly communicate material schedule changes to the RM SSL Lead(s)
- Communicate regularly with the Resource Management team on the status of staffing requirements
- Demonstrate effective teaming with RM team(s) by proactively/creatively responding to requests.
- Involved in ad hoc projects as required (i.e. task forces, reporting, process improvement committees, training manuals etc)
- Identify ways to improve Resource Management processes.
- Participate in the orientation of new hires by providing an overview of the Resource Management function and operating model.
- Partner with the Talent Team (i.e. HR) on Performance Management initiatives.
- Actively supports Resource Management enablers including Retain; EYA; EY Discover;
Mercury, etc. - Work with peers across the Canadian RM team by contributing to RM priorities; task forces; and/or projects.
- Act as a subject matter resource on RM tools/enablers.
- Assist with the creation of Service Line;
Market and/or Competency reporting including utilization performance; forecasts; variance analysis; and capacity management analytics. - Create reports and pivot tables for deployment data.
- Experience staffing consulting roles/professionals.
- Advanced Microsoft Excel skills.
- Proficient in other Microsoft applications.
- Strong analytical skills, with attention to detail.
- English language skills - very strong written and verbal communication.
- French language skills a plus.
- Proven client service focus, with an ability to resolve issues quickly, with a sense of urgency.
- Strong problem-solving skills.
- Flexible in adapting to constantly changing priorities.
- Outstanding teamwork and interpersonal skills.
- Confident at working independently and a self-starter.
- Adept at handling multiple tasks, with strong organizational skills.
- 3-5 years of relevant work experience.
- Experience in a professional services firm desirable.
- Bachelor's degree, or equivalent work experience.
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. Plus, we offer:
- Support and coaching from some of the most engaging colleagues in the industry.
- Learning opportunities to develop new skills and progress your career.
- The freedom and flexibility to handle your role in a way that’s right for you.
EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.
- Ontario/British Columbia: $65,600 to $98,400
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