Advisor 2, Payroll Services

About The Ottawa Hospital

The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Reporting to the Manager, Payroll Services, the Advisor 2, Payroll Services is responsible for the accurate and timely processing of payroll for multiple employee groups in accordance with Collective Agreements, policies, and applicable legislation. The role provides expertise in payroll administration, including the analysis and resolution of complex pay-related issues, and supports employees and stakeholders with HRIS inquiries. The Advisor ensures data integrity, compliance, and consistency across payroll processes while contributing to a high level of service delivery.

Days, 8 hour shifts.

• Process payroll for multiple employee groups on a biweekly basis, ensuring accuracy, timeliness, and compliance with Collective Agreements, policies, and legislation.
• Analyze and resolve complex pay-related issues, including entitlements, deductions, time balances, vacation, and statutory holidays.
• Maintain data integrity by auditing payroll transactions and HRIS data, identifying discrepancies, and ensuring accurate records.
• Process payroll changes including hires, terminations, salary adjustments, and leave-related updates.
• Ensure compliance with legislative requirements (e.g., ESA, tax regulations) and internal policies and procedures.
• Collaborate with HR, Finance, and other stakeholders to support payroll operations and resolve issues.
• Contribute to continuous improvement initiatives to enhance payroll processes and service delivery.

• Three (3) year Community College Related program;
• Minimum of three (3) years of Payroll experience in a computerized payroll environment;
• Certified Payroll Compliance Practitioner;
• Knowledge of payroll principles and how pay relates to the General Ledgers
• Knowledge and skill on how to read collective agreements and apply scheduling rules to payroll;
• Knowledge of Employment Standards legislation, CRA guidelines, Ministry of Labour guidelines, Service Canada processes and regulations, as well as corporate and departmental policies and procedures;
• Experience working in a large complex +15K employee payroll;
• Ability to prioritize and manage high volumes of data accurately and in a timely manner in a fast-paced environment with stringent deadlines;
• Working knowledge of HRIS (Oracle People Soft HCM v9;2) and the scheduling system (UKG Pro Workforce Management)
• Intermediate working knowledge of Microsoft Window Suites, Outlook, Word, and Excel;
• Demonstrate strong analytical abilities and problem- solving skills;
• Strong organizational skills;
• Excellent attention to detail and accuracy
• Ability to provide accuracy and attention to detail;
• Strong interpersonal and communication skills with the ability to exercise sound judgement, discretion, initiative, tact and high degree of confidentiality;
• Eligible to work in Canada.

• Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).

The Ottawa Hospital uses a…