Regional Manager - Apparel

Lead, coach, and develop a team of Store Managers with a strong focus on engagement, accountability, and succession planning

Recruit and retain high-performing leaders who are passionate about customer experience and team development

Conduct regular check-ins, performance reviews, and development planning

Model the behaviours and mindset expected of leaders across the region

Identify performance gaps and create clear, practical improvement plans with follow-through

Deliver regional sales targets and key performance metrics

Manage payroll and controllable expenses in line with budget expectations

Drive performance against KPIs such as units per transaction, average transaction value, and customer data capture

Use data and insight to prioritize actions that create the greatest impact

Ensure consistent execution of merchandising, visual standards, and operational programs

Lead the rollout of store initiatives and corporate directives with attention to detail

Conduct regular store visits to identify strengths, risks, and opportunities

Act as a problem-solver and resource for store leaders on operational and customer-related issues

Maintain strong communication with head office partners and cross-functional teams

3+ years of experience as a District, Area, or Regional Manager in retail or a service-driven environment

5+ years of Store Manager or equivalent multi-unit leadership experience

Post-secondary education in business or a related field

Willingness and ability to travel up to 50%

A people-first leader who knows how to inspire, coach, and hold teams accountable

Commercially minded with a strong understanding of retail operations and performance drivers

Customer-centric, with high standards for service and execution

Confident decision-maker who is action-oriented and resilient

Comfortable working cross-functionally and managing change

Competitive base salary of $80,000 – $100,000, plus performance-based bonus

Stable, full-time permanent role with a long-established Canadian retailer

Autonomy and trust to lead the region with real ownership and accountability

Clear expectations, defined KPIs, and strong operational support from head office

Opportunity to lead experienced store teams while building future leadership bench strength

A people-first culture that values development, engagement, and internal growth

Exposure to multi-brand operations within a national retail organization

Travel-supported role with the ability to work closely with stores and teams in the field

A respectful, inclusive workplace committed to accessibility and accommodation throughout the employment lifecycle

Regional Manager Apparel
• Ontario, OTTAWA