Regional Manager; easyfinancial

Joineasyfinancial, the consumer lending driver behindgoeasy’s rapid growth. At goeasy
, our people and culture are at the heart of everything we do, andwe’reproud to be recognized for it. We’veearned prestigious accolades including being named one of Canada’s Top Growing Companies
, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women
and for having one of the Most Trusted Executive Teams
, and included on TIME Magazine’s 2025 list of Canada’s Best Companies
. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives, and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders,easyfinancialis on a mission to redefine access to credit. Since day one,we’vebeen helping Canadians break through financial barriers and take control of their futures. When traditional banks say no, we saythere'sanother way — offering real solutions, real relief, and a real second chance. Our vision? A path to a better tomorrow — starting today.

We are seeking an individual who will step into a critical leadership role as a
Regional Manager
. This role is critical to the organization supporting our Northern Ontario easyfinancial team. Direct oversight of7-10branches and 26-30 employees in thescope of this regional alignment.

The successful Regional Manager
must reside within the territory which consists of:
North Bay, Sudbury, Sault Ste Marie, Thunder Bay, Timmins, Hunstville & Pembroke. Frequent travel is required.

• Ensure outstanding customer service levels are provided to both external and internal customers
• Handle and resolve all customer complaints promptly
• Ensure adherence to customer retention procedures

• Ensure new associates are efficiently trained
• Ensure associates receive on-time performance appraisals and corresponding merit and/or promotional increases
• Assist Managers with employee development and with resolving disciplinary issues
• Communicate regularly with management team and ensure compliance with the Workplace Mutual Respect policy
• Work with managers to minimize turnover and make informed hiring decisions
• Partner with HR to execute and support human resources programs through succession planning, employee relations, recruitment, training, and development of associates

• Manage district budget to drive profitability
• Achieve SOI, net and gross margins, and other revenue percentages to plan
• Control region labour dollars
• Monitor fee income, gain on sale, maintenance charges, promotions, and discounts
• Ensure store managers monitor and make necessary adjustments to the P&L

• Develop, guide, and monitor local marketing efforts
• Ensure all company referral and incentive programs are in place and properly executed
• Set and communicate regional goals for customer growth
• Monitor and ensure the accurate execution of all company lease-building programs

• Monitor month-to-month store operations, accounts receivable, and collections in accordance with established policies and procedures
• Set, communicate, and monitor customer retention goals and activities

• Audit locations on a timely basis to ensure compliance and execution of company policies and procedures including prevention, safety, security, marketing/merchandising programs and store appearance
• Maintain and monitor fixed assets to standard
• Recommend potential capital expenditures
• Monitor and ensure compliance to store opening and closing standards
• Ensure compliance with established policies and governmental laws and regulation

• Strong leadership skills, with the motivation and desire to lead by example
• Professional, outgoing, positive, and approachable demeanour that draws in both customers and associates
• Outstanding communication, problem solving, and negotiation skills, and the ability to work well and be resourceful in fast-paced and demanding situations
• Strong organizational and planning skills in order to meet and exceed set targets
• Experience reading and being…