Sales Engineering Manager
Job in
Ottawa, Ontario, Canada
Listing for:
Genetec
Full Time
position
Listed on 2026-06-19
Job specializations:
-
Management
Operations Manager, Program / Project Manager, Business Management, Data Science Manager
Job Description & How to Apply Below
Job overview:
Lead and scale a national Sales Engineering organization. Build a high-performing team through regional leaders and direct contributor talent. Drive enterprise deal strategy, resource optimization, enablement programs, and cross-functional partnership with Sales, Product, Support, and Marketing to accelerate revenue growth and customer success.
Your day at a glance:
Team Leadership & Development
Recruit, develop, and retain a three-tier organization: regional SE managers and individual contributorsCoach regional leaders on team building, performance management, capacity planning, and career developmentFoster a culture of learning, collaboration, and inclusion across geographically distributed teamsDesign and implement scalable onboarding, skills development, and certification programsStrategic Execution & Deal Support
Provide strategic guidance on enterprise and complex deals; engage directly with key accounts as neededSet standards for discovery frameworks, technical qualification, demo excellence, POC methodology, and proposal qualityReview critical pursuits and coaching opportunities with regional leads; ensure consistent execution nationallyPartner with Sales leadership on territory design, coverage models, quota strategies, and SE-to-AE ratiosOperational Excellence & Enablement
Build and optimize processes for resource allocation, demo environment management, and technical asset developmentOwn the demo system roadmap and prioritization in partnership with Demo Ops and ProductEstablish KPIs and dashboards to track team performance, pipeline health, win rates, and POC outcomesDrive CRM hygiene and data quality standards to enable accurate forecasting and reportingCross-Functional Partnership
Serve as the voice of the field to Product; champion feedback loops and influence roadmap prioritiesCollaborate with Marketing on thought leadership, competitive positioning, partner enablement, and content strategyAlign with Support on escalation protocols and post-sales technical handoffsRepresent Sales Engineering in executive forums and strategic planning sessionsWhat makes you a great fit:
10-12+ years in presales/sales engineering with 4-6+ years in leadership roles managing managers and teamsBe able to travel 50% of the timeProven ability to scale organizations, develop leadership talent, and drive measurable improvements in win rates and team performanceStrong executive presence and influence across Sales, Product, Marketing, and Support organizationsOperational discipline: experience building processes, defining metrics, and leading continuous improvement initiativesDemonstrated success in building diverse, inclusive teams and fostering remote-first collaborationLet’s talk perks!
Attractive compensation packageTraining Tuition Reimbursement ProgramWork-life balance with a flexible working scheduleWe know that diverse backgrounds and experiences bring great value to our teams. Even if you don't think you tick all the boxes, we still encourage you to apply - your profile may surprise us!
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