Operational Leadership at Farm Boy

Be a part of Farm Boy’s operational leadership team as an Assistant Service Manager, focused on exceptional customer service and team dynamics. Assist in creating a community-focused retail environment.

This role requires strong leadership as you partner with the Department Manager to achieve service excellence and operational goals. Your hands-on support and strategic development of team members will be crucial to maintaining a high-performance workplace. Additionally, you’ll ensure compliance with health and safety standards while contributing to daily operations.

Key Responsibilities:

• Deliver exceptional customer service daily

• Collaborate on department strategies with the Department Manager

• Regularly lead team huddles for sharing goals and feedback

• Provide daily operational support including cashier and cleanliness

• Champion safe food handling and regulatory standards

Requirements:

• 1 year of supervisory or management experience

• Passionate about customer service excellence

• Strong communication and interpersonal skills

• Ability to manage fast-paced changes

• Willingness to work flexible hours, including nights and weekends

Lead operational success at Farm Boy while fostering a vibrant team culture.
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