Welfare Services Manager – Deployment support

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well‑being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close‑knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

Imagine the excitement and ability to show off your incredible skills in a deployed environment (overseas) for six months evaluating and managing the operations and delivery of morale and welfare programs to the Canadian Armed Forces (CAF) and partner nations. As a deployed Welfare Services Manager, you are enhancing the overall morale and welfare of all the troops deployed.

The Welfare Services Manager is part of an enthusiastic team of adventurous individuals who enjoy meaningful employment and contributing in a team‑based, land‑based environment. Excited by the opportunity to deploy as a civilian among our CAF personnel abroad, you are a team player in a fast‑paced setting. You are able to adapt to new challenges in an ever‑changing dynamic environment.

You will have the opportunity to plan, coordinate, and manage a variety of business lines, such as retail, fitness, recreation, sports, travel, and barbering. You will utilize previous managerial experience, coupled with excellent interpersonal and customer service skills to provide the highest level of service to Canadian and/or partner nation clientele.

In addition, you will assist with recreational activities and events. Keeping the military energized ensures they are mentally and physically ready to sustain the difficulties of military operations, and live healthy, balanced lives.

• College diploma or certificate in Business Administration, Sports Administration, Recreation Management, or a related field
• A valid driver’s license (Province)
• Canadian citizenship
• Must have a valid Canadian passport

• Planning, coordinating and managing multi‑business operations
• Applying policies, procedures, regulations, and applicable legislation
• Managing facilities
• Budget administration
• Personnel administration
• Planning, coordinating and evaluating the operations of establishments engaged in retail sales
• Loss prevention
• Planning, coordinating, managing and/or evaluating the operations and delivery of travel programs

• Client focus
• Organizational knowledge
• Communication
• Innovation
• Teamwork
• Leadership

• Completion of a health, dental and psychosocial assessment
• Security screening
• Standard First Aid with CPR/AED Level C, or willingness to obtain upon hire
• Ability to walk and lift, carry, pull or push heavy items

• English Essential

Reading:
Functional

Writing:
Functional

Oral:
Functional

Position type:
Civilian deployment contracts are 6‑month terms. Deployment start dates may take place within the next 2 years. Hours of work:
Maximum 56 hours per week, which includes weekdays and weekends.

• Tax‑free allowance:
  Possibility of up to $1,756 per month in addition to your salary (allowance rates are based on mission/location/date)
• Home leave and travel allowance:
  Possibility of paid leave and travel allowance
• Accommodations and meals:
  Provided for duration of deployment
• Health benefits:
  
  Drug coverage, travel…