Manager, Organizational Transformation

MANAGER, ORGANIZATIONAL TRANSFORMATION

(Hybrid
- Primary Remote in Ottawa, ON)

The Strategy & Organizational Transformation department leads agile and integrated enterprise management processes, supports CMPA departments in meeting planning and reporting commitments and navigating change, and plays an important planning and support role on enterprise-wide transformational change initiatives. Its core functions include strategic planning, strategic issues analysis, enterprise risk management, operational planning, performance measurement and reporting, evaluation, and organizational change planning and enablement.

This position helps ensure that these functions are connected to the design, planning, and execution of major organizational changes.

Reporting to the Director, Strategy and Organizational Transformation, the Manager, Organizational Transformation leads a team that plays a key role in supporting the Association’s continued modernization by planning and enabling the people side of transformational change. The role is accountable for developing and delivering integrated transformation and change plans, building distributed change expertise and capacity across the organization, and supporting departmental clients with specialized advice and tools.

Given the corporate and strategic nature of this role, the Manager works closely with senior and executive leaders to identify, define, and implement transformational change, and partners with departmental management teams to provide guidance and support throughout the change lifecycle.

• Leads the development of integrated transformation and change plans for priority enterprise initiatives, ensuring alignment with CMPA’s strategic plan, people strategy, and enterprise risk profile
• Oversees strategy alignment and sequencing discussions that map people-impact and dependencies
• Partners with initiative sponsors, senior leaders, and project leaders to clarify desired outcomes, impacts, and success measures for transformational change
• Contributes transformation and change perspectives to inform strategic planning, enterprise risk, operational planning, and performance management processes to ensure an integrated and forward-looking view
• Develops high-quality analysis and decision support materials to enable effective executive sponsorship and oversight
• Advises the executive leadership team on transformation initiative priority setting and governance

• Embeds structured change enablement and adoption practices across transformation initiatives
• Oversees the delivery of structured change management approaches for major initiatives, including stakeholder analysis, case for change, engagement and communication strategies, training and enablement plans, and adoption/benefits sustainment activities
• Provides expert advice and coaching to executive and management teams on leading the people side of change, including navigating ambiguity, resistance, and change fatigue
• Establishes practical tools, templates, and approaches to support consistent, high-quality change planning and execution across the organization

• Contributes to the ongoing maturation of enterprise transformation and delivery practices within the organization; combines central change enablement expertise with decentralized capacity and capability building
• Champions and supports an internal distributed network of change agents and practitioners across the organization
• Builds distributed change capability by equipping change agents and practitioners with knowledge, tools, and coaching to lead change within their areas
• Promotes and models modern methods (human-centered design, agile ways of working, co-design, experimentation and learning loops) to support adaptive and iterative transformation

• Acts as a connector between strategy, operations, and enabling functions to ensure coherence across initiatives
• Coordinates transformation business partner engagement and acts as a key liaison between Strategy & Organizational…