Manager for Animal Admissions & Adoption

Join the Ottawa Humane Society as the Manager for Admissions and Adoption. Lead a team to ensure quality animal welfare and enrich community interactions.

As the Admissions and Rehoming Manager at the Ottawa Humane Society, you will steer a customer-focused team overseeing the well-being and adoptions of animals. This full-time position requires leadership that encourages professional growth while maintaining operational efficiencies and a positive public experience.

Key Responsibilities:

• Provide leadership to supervisors and frontline staff

• Ensure successful animal intake and adoption processes

• Foster community relationships and enhance service quality

• Enforce policies and manage sensitive situations

• Promote a culture of accountability and respect

Requirements:

• Post-secondary school degree or diploma in a related field

• 2 years minimum of customer service experience

• At least 3 years of staff management required

• Preferred knowledge of animal health and welfare

• Proficiency in English (spoken and written)

Lead with purpose in animal welfare as a dedicated manager at the Ottawa Humane Society.
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