Service Supervisor

Position: Join Toromont Cat as Service Supervisor
Drive customer satisfaction at Toromont Cat in Ottawa as a Service Supervisor. Oversee technicians and ensure top-notch service while embracing a culture of safety and continuous improvement.

This full-time, permanent role offers you the opportunity to lead a diverse team and serve as a liaison for corporate initiatives. Your responsibilities include enhancing productivity, conducting performance reviews, and managing financial aspects of service. You'll be supported by strong training programs tailored for your success.

Key Responsibilities:

• Foster a safe work environment

• Act as the point contact for customer service

• Collaborate with departments to ensure service quality

• Train and mentor technicians effectively

• Review invoices and manage operational workflow

Requirements:

• Minimum post-secondary education

• Three or more years in a supervisory capacity

• Proven ability to enhance customer service

• Strong problem-solving skills

• Financial acumen related to service operations

Lead the way in service excellence at Toromont Cat as a Service Supervisor in Ottawa.
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