General Manager - Retirement

Position: General Manager - Retirement Living
Lead a passionate team at Chartwell Retirement Residence as a General Manager. Your operational expertise will enhance resident experiences and drive service excellence daily.

Chartwell is seeking a motivated General Manager with a solid background in Retirement Living or Hospitality. This leadership role demands excellent communication skills and a commitment to staff and resident satisfaction. You will manage a diverse team and focus on delivering outstanding customer service while striving for operational success.

Key Responsibilities:

• Lead and develop a team of managers and front line staff

• Drive results in Financial, Customer Service, and Employee Engagement

• Ensure commitment to service excellence and community values

• Plan for talent succession and performance management

• Engage employees in a culture of respect and collaboration

Requirements:

• 3-5 years of leadership experience in relevant sectors

• Strong communication and decision-making capabilities

• Proven budget management and problem-solving skills

• Passion for enhancing residents' lives and community interaction

• Ability to drive accountability and recognize employee results

Inspire and support your team at Chartwell, ensuring each resident feels truly at home.
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