Senior Strategy Manager – People and Performance Excellence

Responsibilities

• Spearhead initiatives that drive measurable outcomes for the TRL team
• Architect the performance strategy—staying ahead of trends, anticipating field needs, and executing programs that enable our frontline teams to succeed
• Accountability for multiple areas of the TRL team member lifecycle including talent and performance development
• Define performance-driven program strategy:
  Identify future performance gaps and opportunities, establish desired outcomes/measures, design initiatives and roadmap that directly impact business results
• Stay connected to the field:
  Regularly engage with TRL teams to understand frontline challenges, barriers, and enablers; translate field insights into actionable program strategy and continuously refine approach based on real-world feedback
• Champion frontline advocacy:
  Serve as a strong voice representing TRL team interests on cross-functional teams; ensure field perspectives are embedded in all program development and delivery
• Leverage data and emerging tools:
  Analyze performance results using data analytics and emerging technologies (including AI) to inform strategy, identify trends, and drive continuous improvement
• Lead change management and adoption:
  Execute programs, drive adoption, and reinforce initiatives to ensure sustained impact
• Stay ahead of the curve:
  Monitor trends and advancements in organizational effectiveness, talent development, and emerging technologies; identify opportunities to innovate and enhance how we develop, motivate, and retain top talent
• Provide strategic updates:
  Communicate regular program roadmap updates and performance insights to senior leaders

• Superior collaborator:
  You partner effectively in a cross-functional environment and thrive as a connector between frontline teams and corporate initiatives
• Strong field advocate:
  You are a genuine voice for the frontline: you listen deeply, understand their challenges, and champion their interests on cross-functional teams
• Exceptional communicator:
  You can articulate vision and ideas clearly at both team member and executive levels; you 'sell' ideas with authenticity and influence
• Comfortable with AI and emerging tools:
  You embrace new technologies and are eager to leverage AI and data analytics to drive insights and improve program effectiveness
• Flexible and influential:
  You know when to guide and support versus direct and drive; you influence effectively without direct authority and adapt your approach based on context
• Self-directed and resilient:
  You thrive in fast-paced, ambiguous environments; you take ownership and drive results even when the path forward isn't clear
• Strategic integrator:
  You see the big picture, understand how your work interconnects with other teams' priorities, and proactively align initiatives for maximum impact
• Future-focused:
  You anticipate trends, think strategically about what's next, and are energized by the opportunity to shape the future of performance and talent development