Manager of Community Support Services

Drive success in community programs as the Manager of Community Support Services y's Home. This role requires overseeing participant services, team supervision, and enhancing community partnerships.

As the Manager, you will coordinate the Outreach Centre’s services, ensuring effective service delivery aligned with community needs. Your leadership role includes supporting team members, conducting evaluations, and managing grant applications to boost program funding. Success in this role relies on your ability to engage with diverse stakeholders and maintain high service standards.

Key Responsibilities:

• Coordinate service programs and participant intakes

• Conduct monthly staff performance reviews

• Ensure compliance with operational policies

• Support successful community engagement initiatives

• Oversee the implementation of quality assurance plans

Requirements:

• Relevant education in community development or social work

• At least 3 years in a managerial role, preferably in nonprofits

• Experience in case management and participant-centered approaches

• Familiarity with data management systems

• Excellent communication skills in both English and French

Lead community-focused initiatives and ensure participant satisfaction y's Home.
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