Team Lead for Cloud Solutions BDO

Drive cloud service excellence as the Team Lead s position, pivotal in client relations and team management, seeks a leader committed to innovation and operational efficiency.

As part of BDO Canada's Cloud Services team, you will focus on expanding business and fostering relationships with clients. This role includes managing high-stakes engagements and leading a team of cloud analysts to ensure exceptional service delivery. Your expertise will be fundamental in developing new offerings and enhancing client experiences.

Key Responsibilities:

• Drive sales growth and secure client renewals

• Oversee management of CRM and sales pipeline

• Act as an escalation point for client satisfaction issues

• Manage operational effectiveness and team productivity

• Recruit and develop cloud operations analysts

Requirements:

• Solid experience in cloud services management

• Background in technology consulting or Microsoft offerings

• Proven ability in client management and sales

• Strong analytical and strategic planning skills

• Excellent multitasking and communication abilities

Elevate your career while making a significant impact in cloud services at BDO.
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