Communications Officer, Student Refugee Program; SRP

Communications Officer, Student Refugee Program (SRP)

Position Title: Communications Officer, Student Refugee Program (SRP)

Location: Canada (Remote) or Ottawa region (hybrid work model)

Reports to: Senior Manager, SRP

Contract Term: Indeterminate

Salary Level: PRO 1 ($52,700 - $62,000)

Languages

Required:

Bilingual English/French

Final date to receive applications: January 7th, 2026

Expected

Start Date:

As soon as possible

World University Service of Canada (WUSC) is a Canadian global development organization working to catalyze positive education and economic outcomes for young people. We bring together and collaborate with a diverse network of partners (students, volunteers, schools, governments, not-for-profits, businesses) who share this mission. Together, we influence systems change, fostering inclusive, youth-centered solutions that enable young people to thrive and belong.

WUSC operates in 28 countries across Africa, Asia, the Middle East, Latin America, Caribbean and Canada with an annual budget of approximately CAD $65 million.

WUSC manages the world’s longest-standing refugee education pathway, the Student Refugee Program. Over forty years, nearly 3,000 students have been resettled to Canada to begin their studies. Each year, WUSC works with a network of 100+ sponsoring post-secondary institutions and 1,200+ volunteers to provide peer-to-peer support to arriving refugee students, fund the costs of sponsorship, and advocate for institutional and policy changes supporting refugee inclusion on and off campus.

• Develop a communication strategy for the SRP that aims to increase reach, understanding and engagement in support of the program's objectives.
• Transform complex data and information into engaging and relatable stories that resonate specifically for students and postsecondary institutions staff members across Canada’s post-secondary campuses.
• Write compelling high-quality content for a variety of channels (website, blog, email, social media and multimedia).
• Develop and maintain platforms used to communicate and share resources with WUSC youth network (Google Sites and user interfaces).
• Manage communication channels used to engage with the WUSC youth network and coordinate with relevant team members (social media, monthly newsletters, etc.).
• Feed SRP-related content into WUSC Canada channels and maintain a continuous and vibrant social media presence on WUSC's youth channels for SRP (e.g., Instagram, Tik Tok, etc.).
• Support the development and delivery of training and tools that seek to enhance the communications capacity of Local Committees.
• Provide ad‑hoc support to Local Committees to develop event‑related communications strategies.
• Provide support for SRP-related events as needed, including communications plans, photography/videography.
• Provide quality control for communications products that are published on Local Committee and SRP relevant platforms (Google sites, social media channels).
• Monitor SRP-related communication platforms and products to ensure they accurately represent the SRP (verbally and visually) and contribute to the better positioning of the program.
• Monitor Local Committees social media channels to ensure they accurately represent WUSC's work.
• Ensure WUSC's communications standards are followed for all communications related to WUSC's youth network.
• Participate in WUSC’s Communications Community of Practice, creating resources and workshops to help build team capacity to craft compelling communications products.
• Act as a liaison between the Communications and the SRP team, participating in monthly meetings to identify opportunities for collaboration, amplification and leverage of communications products.
• Facilitate translation of materials and documents and ensure quality standards are met.
• Contribute to contact and stakeholder management database(s), on-line interface(s) and forms.
• Collection and entry of data required by the program and stakeholders.
• Identify best practices across the program to document and share lessons learned.
• Support the visualization and dissemination of program results for reporting purposes.
• Prepare and contribute to reports as…