Marketing Manager

Employment Type:

Full-time, Permanent

Salary: $20.00 per hour (40 hours per week)

Start Date:

As soon as possible

Friendship Fast is a rapidly growing shipping and logistics company connecting Nunavut communities with southern suppliers. From groceries and furniture to vehicles and bulk shipments — we make shopping and shipping to the North easier and more efficient than ever.

We’re looking for a Marketing Manager to lead our digital operations, customer communication, and marketing initiatives. This role is perfect for someone who thrives in a fast-paced environment and enjoys combining creativity with problem-solving.

• Oversee all online customer operations — from order tracking to support and delivery updates.
• Coordinate with our Ottawa warehouse and Nunavut logistics teams to ensure smooth shipment flow.
• Manage website updates, SEO, and online content to keep information accurate and engaging.
• Develop and execute online marketing and social media campaigns to expand our reach.
• Supervise customer communications through email, chat, and social platforms.
• Create performance reports and recommend process improvements.
• Provide creative input on digital design, branding, and customer experience strategies.

• High school diploma required
• Postsecondary education in business, marketing, or related field is an asset

• 1–2 years of experience in digital marketing, customer service, e-commerce, or logistics

• Strong communication and problem-solving skills
• Proficiency in SEO, social media, and online analytics tools
• Experience with graphic design tools (Canva, Adobe, etc.)
• Familiarity with website management (Word Press or Woo Commerce preferred)
• Understanding of shipping or logistics processes
• Creative, organized, and detail-oriented mindset

• Be part of an innovative company reshaping northern logistics
• Growth opportunities in management and marketing
• Work on creative projects and digital campaigns
• Supportive and collaborative team culture