Director of Development & Communications

Director of Development & Communications About Connected Canadians

Connected Canadians is Canada's leading digital inclusion charity, serving thousands of seniors across Canada through free technology training and support. Working alongside senior-serving organizations and major partners like Adobe Canada, Amazon Canada, Chartwell, RBC, TD, Desjardins and the National Gallery of Canada we empower older adults with digital skills while creating meaningful volunteer opportunities for skilled newcomers. We're committed to ensuring every senior in Canada has access to free technology training by 2030
. Learn more at

Position Title:
Director of Development & Communications

Location:
Remote, based in Ottawa, ON

Employment Type:
Full-time, Permanent

Reports To: CEO

Connected Canadians is seeking an experienced Director of Development & Communications to lead our fundraising and organizational communications efforts. You ll develop and execute comprehensive fundraising strategies, lead corporate partnership initiatives, oversee our communications team, and cultivate relationships with donors, foundations, and corporate sponsors.

This role is critical to our 2026 strategic goal of generating $300K in direct revenue through major gifts, corporate sponsor ships, and foundation partnerships.

• Develop and execute a comprehensive fundraising strategy focused on major gifts, corporate sponsor ships, and foundation grants to achieve $300K in direct revenue for 2026
• Identify, cultivate, and solicit major donors and corporate sponsors to build sustainable funding partnerships
• Build and maintain a strategic pipeline of prospects; track progress against fundraising goals and ROI metrics
• Manage and improve the organization's donor database and CRM; track fundraising metrics, donor engagement, and campaign performance
• Design and execute multi-channel fundraising campaigns (direct mail, email, events, corporate outreach)
• Collaborate with the CEO and Board of Directors on fundraising priorities, strategy, and major donor cultivation
• Serve as the primary point of contact for major donors and corporate sponsors; ensure strong stewardship and relationship management
• Research and pursue foundation and grant opportunities aligned with organizational priorities

• Lead and ensure successful execution of the communications activities at Connected Canadians
• Develop and implement a donor-centred communications strategy aligned with fundraising and organizational goals
• Manage all donor-facing communications, including newsletters, donor reports, impact statements, giving campaign messaging, and donor recognition
• Oversee organizational communications across multiple channels: website, social media, annual reports, partnership announcements, and community outreach
• Ensure brand consistency and message clarity across all fundraising and communications initiatives
• Foster a collaborative communications culture where team members align with organizational mission and goals

• Develop annual fundraising plans and budgets; monitor spending against targets in collaboration with the General Manager and CEO/COO
• Set clear KPIs and track performance metrics including funds raised, cost-per-dollar-raised, donor retention, and pipeline velocity
• Prepare quarterly and annual reports on fundraising performance, donor trends, and communications effectiveness
• Work cross-functionally with General Manager, Volunteer Engagement Manager, and operations team to support organizational priorities

Required Qualifications

• Bachelor's or Master's degree in Nonprofit Management, Business Administration, Communications, or a related field
• Mininum 5 years of progressive fundraising experience in the nonprofit sector, with demonstrated success in major gifts and/or corporate sponsorship development
• Proven track record of generating revenue and building donor/sponsor relationships; ability to show specific campaigns and results
• Experience managing and leading fundraising or communications team members
• Strongly written and verbal communication skills; demonstrated…