Coordinator of Client Support Services at CCI

Become the CSS Coordinator at CCI Ottawa, focusing on case management for refugees. This full-time role significantly impacts newcomers' integration into the community.

You will be responsible for developing and delivering the Client Support Services program under the Program Manager. This includes supervising CSS staff and ensuring high-quality support is provided. Your strong organizational and communication skills will be vital in addressing the varied needs of Government-Assisted Refugees.

Key Responsibilities:

• Coordinate and assess program activities effectively

• Supervise training for CSS staff and volunteers

• Assist caseworkers in crisis situations

• Collaborate with community providers

• Collect and analyze required data for reporting

Requirements:

• Post-secondary education in relevant field

• Strong understanding of diverse cultural contexts

• Proven experience working with high-need clients

• Excellent written and verbal communication skills

• Technological proficiency with office and database systems

Shape the future for immigrants at CCI Ottawa with your leadership and compassionate support.
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