Youth Programs Manager

Youth Full Time / Temps plein Ottawa, ON $43 CAD per hour / 43 $ CAD par heure

Organization: African Canadian Association of Ottawa (ACAO)

Employment Type: Term Contract until March 31, 2027, with possible extension based on funding

Compensation: $43 per hour

The African Canadian Association of Ottawa (ACAO) is a community-based organization committed to advancing the well-being, inclusion, leadership, and civic participation of African, Caribbean, and Black communities in Ottawa. Through programs, partnerships, advocacy, and community engagement, ACAO works to create meaningful opportunities for children, youth, families, and community members.

ACAO is seeking a skilled, organized, and community-minded Youth Programs Manager to lead the planning, coordination, delivery, and evaluation of youth-focused programs. The successful candidate will work closely with youth, families, staff, volunteers, schools, community partners, funders, and stakeholders to ensure programs are delivered in a safe, inclusive, culturally responsive, and youth-centered manner.

The Youth Programs Manager will provide leadership in program implementation, youth engagement, staff and volunteer coordination, partnership development, budget monitoring, risk management, reporting, outreach, and continuous program improvement.

• Lead the planning, development, coordination, and delivery of youth programs that align with ACAO’s strategic goals and respond to the needs of youth and families in the community.
• Develop program workplans, schedules, timelines, milestones, deliverables, and deadlines to support effective implementation.
• Ensure youth program activities, including volunteer placements, training sessions, workshops, mentorship opportunities, and community events, are delivered efficiently and effectively.
• Collaborate with ACAO departments, schools, youth-serving organizations, community partners, and stakeholders to ensure smooth program delivery.
• Coordinate staff, volunteers, facilitators, materials, venues, and other resources to ensure programs operate smoothly and remain on track.

• Build and maintain strong relationships with youth participants, families, community organizations, schools, youth groups, government agencies, funders, and local businesses.
• Serve as the primary contact for youth program partners and external stakeholders, ensuring expectations, commitments, and program needs are clearly communicated and met.
• Engage youth participants to understand their goals, interests, barriers, and strengths, and provide mentorship, guidance, and referrals throughout their program experience.
• Facilitate regular meetings, workshops, and feedback sessions with youth and stakeholders to monitor progress, share updates, identify needs, and improve program quality.
• Promote youth programs and engage new participants and partners through outreach strategies that highlight program benefits, leadership opportunities, and community impact.

• Supervise, support, and mentor program staff, facilitators, placement students, and volunteers involved in youth programming.
• Foster a collaborative, inclusive, youth-centered, and high-performing team environment where all team members are aligned with program goals, policies, and expectations.
• Facilitate regular team meetings to ensure open communication, coordinate activities, identify challenges, and implement practical solutions.
• Provide coaching, supervision, performance feedback, and professional development support to staff and volunteers to strengthen program delivery and participant outcomes.

• Develop, manage, and oversee youth program budgets, ensuring expenditures align with program objectives, organizational policies, and funder requirements.
• Track financial records, monitor expenditures, and support timely processing of program-related expenses, invoices, and reimbursements.
• Prepare regular budget updates and reports, identify financial risks, and…