Care - Outreach Coordinator Food Bank

Lifecentre Care - Outreach Coordinator (Full-Time) - Food Bank

Position Type: Full-Time (40 hours/week)

Schedule: Primarily Monday–Friday with flexibility required. Possible evening work (approximately 2 - 4 evenings per month) and occasional weekends for community events and outreach initiatives.

Employment: Fixed term, 1 year (with possibility of renewal)

Lifecentre.

Care is an independent registered Canadian charity dedicated to reducing food insecurity while restoring dignity, hope, and community.

Through our food bank, community partnerships, outreach initiatives, volunteer programs, and emergency assistance, we serve thousands of individuals and families throughout Ottawa each year.

We believe every person deserves to be treated with dignity, compassion, and respect. Our mission extends beyond providing food - we strive to build relationships, strengthen communities, and create pathways toward hope.

Registered Charity:  RR0001

Please note:

This position is with Lifecentre.

Care and is not employment with Lifecentre Church.

The Community Outreach Manager is a key member of the leadership team, responsible for leading the day-to-day operations of Lifecentre.

Care’s community outreach programs, volunteer engagement, and client services.

Reporting directly to the CEO, this position provides operational leadership by overseeing volunteers, coordinating community programs, building strategic partnerships, managing outreach initiatives, and ensuring the effective delivery of services that reflect the mission and values of Lifecentre.

Care.

This is a hands‑on leadership role that combines strategic thinking with practical service. The successful candidate will inspire volunteers, build meaningful community relationships, improve operational excellence, and help shape the future growth of Lifecentre.

Care.

• Lead the daily operations of Lifecentre.
  
  Care’s outreach and food bank services.
• Provide leadership, coaching, and direction to volunteers and outreach teams.
• Develop and implement operational procedures that improve efficiency and service delivery.
• Ensure programs operate safely, effectively, and with excellence.
• Monitor key performance indicators and prepare reports for the CEO.
• Identify opportunities for continuous improvement and organizational growth.
• Support strategic planning and organizational initiatives.

• Develop and maintain strong relationships with community organizations, schools, businesses, churches, and government agencies.
• Represent Lifecentre.
  
  Care at community meetings, networking events, and outreach opportunities.
• Identify new partnership opportunities that strengthen community impact.
• Promote collaboration that expands access to programs and services.
• Serve as a positive ambassador for Lifecentre.
  
  Care within the community.
• Recruit, onboard, train, schedule, supervise, and support volunteers.
• Develop volunteer leaders capable of leading teams independently.
• Ensure volunteers receive appropriate training, recognition, and ongoing support.
• Promote a culture of respect, teamwork, safety, and accountability.

Provide leadership for community initiatives including, but not limited to:

• Community BBQs
• Kids Breakfast Club
• Backpack and School Supply Programs
• Holiday Food Programs
• Food Drives
• Community Events
• Seasonal Outreach Initiatives
• New programs that further the mission of Lifecentre.
  
  Care

• Ensure every individual accessing services is treated with dignity, compassion, and respect.
• Support client intake and referral processes.
• Advocate for individuals experiencing food insecurity when appropriate.
• Maintain accurate records while protecting client confidentiality.
• Ensure services remain welcoming, accessible, and responsive to community needs.

• Oversee food receiving, inventory management, and distribution activities.
• Ensure compliance with food safety standards and organizational procedures.
• Maintain a clean, organized, safe, and welcoming facility.
• Coordinate donations and inventory with community partners.
• Support warehouse operations as required.