Senior Client Manager, Commercial Lines

Overview

We are looking for a positive and professional individual to join our team remotely or locally as a Senior Client Manager. To succeed in this position, you must be detail-oriented, highly organized, and passionate about exceptional client service. The role will involve intricate collaboration with other team members, specifically the Account Administrator and Account Executive.

WHY THIS ROLE MATTERS:

• Managing a portfolio of corporate industry clients, building relationships based on trust and expertise.
• Handling overall account management, including renewals, mid-term changes, remarketing, contract reviews and claims.
• Working closely with the Account Executive in identifying client exposures, strategizing on program structure, and recommending ongoing coverage improvements.
• Collaborating with the Account Administrator to coordinate documentation requirements and identify overall account support needs.
• Actively participating in new client opportunities, including analyzing pre-existing insurance programs and formulating recommended improvements.
• Developing professional relationships with underwriters and negotiating on a win-win basis.

• Managing a portfolio of corporate industry clients, building relationships based on trust and expertise.
• Handling overall account management, including renewals, mid-term changes, remarketing, contract reviews and claims.
• Working closely with the Account Executive in identifying client exposures, strategizing on program structure, and recommending ongoing coverage improvements.
• Collaborating with the Account Administrator to coordinate documentation requirements and identify overall account support needs.
• Actively participating in new client opportunities, including analyzing pre-existing insurance programs and formulating recommended improvements.
• Developing professional relationships with underwriters and negotiating on a win-win basis.

• RIBO license required
• A minimum of 5 years commercial insurance experience, preferably with wide exposure to various industries
• Completion of CIP or CAIB is preferred.
• Bilingualism (English/French), while not mandatory, would be a significant asset for this position.
• Strong organizational skills with a high degree of attention to detail.
• Ability to build and maintain positive relationships with key business partners and clients.
• Comfortable with problem-solving, critical thinking, and decision-making.
• Excellent communication skills (both verbal and written).
• Aptitude towards teamwork and adaptability.
• Ability to effectively participate in multiple projects and meet deadlines.
• Strong knowledge of Microsoft Office suite of programs.

This is a replacement role.

Navacord DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants for this position.

We are committed to providing an inclusive and accessible recruitment and employment experience. Accommodations are available throughout the selection process in accordance with applicable human rights and accessibility legislation. If you require accommodation, let us know and we will work with you to meet your needs.