Account Manager

Overview

Job Title:

Account Manager

Location:

Kanata, ON

Employment Type:

Direct Placement
Industry: Plumbing, HVAC & Industrial Supply Distribution
Compensation: $60-70k base salary + commission and profit sharing

About the Opportunity:
Our client, a well-estabished industrial and contractor-focused distributor, is looking for an experienced Account Manager to manage and expand key customer relationships in Kanata, ON.

• Oversee the expansion of existing territory by visiting regions to meet the needs of potential customers.
• Develop long-lasting relationships with key vendor partners.
• Balance pricing competitiveness with growth objectives.
• Proactively communicate with Management and Operations on all aspects of customer alliances to set appropriate expectations consistent with contract terms and address issues immediately.
• Provide quotations, technical support, literature, and other materials to customers.
• Participate in setting branch sales objectives and be accountable for achieving sales results (gross margin, account targets).
• Support and/or develop new accounts to build and grow the territory; focus on prospecting and developing new accounts.
• Provide feedback and recommendations on new products, services, and market conditions to customers and branch management.
• Participate in trade shows, training, and associated product meetings where appropriate.
• Assist the Inside Sales Team with incoming calls and inquiries.
• Other job-related duties as required.

• Completion of College Diploma, University Degree or equivalent experience.
• Demonstrated interpersonal, problem solving, and communication skills to effectively build positive relationships with team members and customers.
• Attention to detail with the ability to meet deadlines and work effectively within time constraints.
• Ability to thrive in a performance-focused and results-oriented environment.
• Strong business acumen and strong consultative selling skills.
• Proven negotiation skills.
• Exceptional communication skills, active listening, and presentation skills.
• Valid Ontario Driver's License with consistent access to a personal vehicle.
• Previous experience in sales and/or customer service is a strong asset.
• Bilingual is considered an asset.
• Technical Plumbing and/or HVAC knowledge.
• Experience using Word, Excel, and Outlook is an asset.

Acara is a premier recruiting and workforce solutions provider—we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• Strong interpersonal, problem-solving, and communication skills to build positive relationships with team members and customers.
• Attention to detail with the ability to meet deadlines and work within time constraints.
• Ability to thrive in a performance-focused and results-oriented environment.
• Strong business acumen and strong consultative selling skills.
• Proven negotiation skills.
• Exceptional communication skills, active listening, and presentation skills.
• Technical Plumbing and/or HVAC knowledge is a plus.
• Experience using Word, Excel, and Outlook is an asset.
• Valid Ontario Driver's License with access to a personal vehicle.

Acara Solutions is committed to ensuring equal employment opportunities for applicants and employees. We are committed to filling open positions using balanced selection criteria to avoid unlawful discrimination. Accommodations are available on request for candidates participating in all aspects of the selection process. The call or chat may be recorded for quality assurance; AI tools are used to assist but do not replace final hiring decisions.