Client-Focused Account Manager

Position: Client-Focused Account Manager Role
Become a pivotal part of Ziff Davis’s team as an Account Manager, dedicated to driving customer satisfaction and retention through strategic relationship building over a maternity leave coverage. Your analytical approach will ensure alignment with product offerings.

As an Account Manager, you'll engage with key clients and utilize your strong communication skills to deliver tailored solutions. This role focuses on understanding client objectives, managing renewals, and growing accounts through upselling and collaboration across various teams to optimize customer experiences.

Key Responsibilities:

• Cultivate strong client relationships through ongoing engagement

• Oversee contract renewals and manage renegotiations

• Increase account revenue through upsell initiatives

• Identify potential risks and mitigate proactively

• Ensure clients fully utilize software features and product updates

Requirements:

• BS or BA degree essential

• 2-3 years experience in Account Management or Sales

• Familiarity with SaaS technologies

• Proven communication and negotiation skills

• Excellent organizational and time management skills

Join Ziff Davis to maximize client success and product alignment in this impactful Account Manager position.
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