Mortgage Specialist

Position Summary

Are you someone who thrives in a busy role that engages both your analytical, problem‑solving skills and customer‑focused approach? Do you enjoy establishing relationships and offering financial solutions to help clients achieve their broader financial goals? Our Manulife Bank team in Ontario has an immediate opportunity for a Mortgage Specialist.

• Proactively sell and promote Manulife One, Manulife Bank Select, and associated lending solutions through robust conversations focused on understanding client needs and goals.
• Develop a consumer client base to facilitate the direct sale of lending solutions.
• Ensure efficient and flawless delivery to the client and direct business flow to the appropriate servicing unit.
• Act as a conduit for feedback from the field by identifying ideas for improving existing products, services, and new product opportunities.
• Partner with Business Development Managers and individuals to build advisor interest in Manulife Bank’s debt‑management and deposit solutions.
• Travel within the assigned territory as required.

• Proven track record of high performance within a busy sales environment.
• History of success in a cold‑call sales environment.
• High energy, self‑motivation, and a positive attitude.
• Solid underwriting experience with residential mortgages (3‑5 years).
• 5 or more years of financial services experience preferred, or experience in a sales/service capacity.

• Proven consultative sales capability, including establishing client relationships, conducting needs analysis, and presenting solutions with strong closing and servicing skills.
• Aptitude for learning and using technology for business purposes.
• Outstanding oral and written communication skills to translate complex technical issues and business definitions into concepts and procedures readily understood by a general audience.
• Analytical and decision‑making skills with the ability to calmly prioritize a variety of deadlines.
• Effective change management and organizational skills to manage fluctuating workloads.
• Excellent customer and relationship management skills.
• Highly developed influencing and negotiation skills.

The role is 100% commission‑based, offering the opportunity to maximize earnings based on performance and success. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers a wide array of customizable benefits, including health, dental, mental health, vision, short‑ and long‑term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, employee/family assistance plans;

retirement savings plans with employer matching; and a generous paid time off program in Canada, including holidays, vacation, personal, and sick days.

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace diversity and are committed to fair recruitment, retention, advancement, and compensation. We administer all practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

All information shared during the accommodation request process will be stored and used in accordance with applicable laws and Manulife/John Hancock policies.