Account Manager Esri

Become an Account Manager at Esri Canada, specializing in Defence accounts within the Federal Sector Services team in Ottawa. Lead solution engagement and strengthen customer relationships in a strategic role.

You will independently manage a portfolio of Department of National Defence accounts, focusing on customer satisfaction and long-term engagement. Your knowledge of Esri Canada's products and services will help in executing account plans that fulfill customer needs. Collaborating closely with Customer Success and Professional Services will ensure that solutions are effectively implemented.

Key Responsibilities:

• Manage DND customer accounts for successful engagement

• Foster strong relationships with DND stakeholders

• Advise internal teams on customer solution needs

• Develop robust account plans for sustained success

• Maintain accurate account activity in Salesforce

Requirements:

• 5+ years in account management or sales

• Proven track record with public sector clients

• Collaborative working style with internal teams

• Strong knowledge of Salesforce

• Degree in GIS, Geography, or related field

Leverage your expertise in customer relationship management as an Account Manager at Esri Canada in Ottawa.
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