Sales Renewals Specialist

Position: Sales Renewals Specialist at Fortinet
Elevate your career as a Sales Renewals Specialist at Fortinet, focusing on renewing client contracts and driving additional sales in Canada. Build lasting relationships with customers and partners.

In this role, you will manage the full Renewal Sales cycle, ensuring customer satisfaction and engagement. Your responsibilities include guiding clients through licensing processes and collaborating with sales teams to fulfill renewal goals efficiently. You will leverage Salesforce and other tools to optimize renewal workflows.

Key Responsibilities:

• Handle renewal inquiries via phone and email

• Generate asset reports and quotes for renewals

• Collaborate with internal teams for alignment

• Proactively book meetings to discuss renewal strategies

• Ensure high customer satisfaction ratings while meeting SLAs

Requirements:

• 1+ year in Sales or Renewal experience

• Familiarity with Cyber Security terminology

• Technical degree in Computer Science or related field

• Strong analytical and communication skills

• Proven track record of meeting sales quotas

Utilize your skills to enhance Fortinet’s customer renewal processes and drive business success.
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