Siena Strategic Accounts Director

Position: Siena Strategic Accounts Director Role
Lead critical customer engagements at Siena as the Strategic Accounts Director, where your skills will drive expansion and retention initiatives. This forms part of a fully remote, innovative environment.

In this senior leadership role, you'll manage accounts contributing over $100K ARR while fostering long-term relationships and promoting coordinated growth efforts. You will engage executives in meaningful conversations that enhance contract values and leverage partnerships across multiple domains. Your expertise helps shape strategic approaches to account management.

Key Responsibilities:

• Manage and expand a strategic account portfolio

• Create detailed stakeholder maps for effective engagement

• Oversee multi-team expansion projects in various sectors

• Conduct high-level discussions advancing contract objectives

• Collaborate with teams to align account needs with product roadmaps

Requirements:

• Proven ability in commercial growth and upselling

• Experience with C-suite engagement

• Skilled in handling enterprise-level complexities

• Track record of recovering at-risk accounts

• Solid experience in AI tools and applications

Take ownership of high-stakes accounts and influence Siena's future direction.
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