Deal Desk Analyst

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption.

With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

This position is remote based in Canada. If you are located in Ottawa or Toronto you will be required to work hybrid (in office 3 days per week).

The Deal Desk Analyst plays a critical role in supporting the sales organization by managing the deal review and approval process to ensure pricing, discounting, and contract terms align with company policies and revenue goals. This role ensures smooth execution of complex sales deals by conducting contract research, validating price quotes, managing business approvals, and supporting deal structuring.

This role partners closely with the sales, legal, and revenue operations teams, as well as stakeholders and approvers within the business to provide deal structuring and administrative support to the sales organization.

Vacancy Status

This is an existing job vacancy

• Develop in-depth knowledge of Kinaxis licensing model, pricing, and commercial structures to provide deal support the sales organization.
• Facilitate deal approvals, coordinating with Finance, Legal, and other stakeholders as needed.
• Work cross-functionally with stakeholders in sales, legal, finance, pricing, and sales operations to ensure the successful execution of complex, comprehensive sales deals.
• Provide guidance and support to sales during contract negotiations, including deal structure, discounting guidance, approval requirements, and order processing.
• Manage accounts and data in Salesforce.
• Drive best practices and enablement to increase sales effectiveness around CPQ process.
• Develop internal documentation to help guide our sales teams and give them the information they need to work within Kinaxis best practices.
• Follow pre-established polices, practices, and standards, while continuously identifying areas and opportunities for improvement.

• Bachelor's Degree in a relevant field or equivalent work experience.
• 3-5 years of experience in a Deal Desk function supporting a globally distributed sales organization.
• Ability to work effectively with cross-functional teams, including Sales, legal, Finance, and Revenue Operations
• Experience working with information that requires accuracy, attention to detail, using organization skills and agility while managing multiple and sometimes conflicting priorities.
• Highly adaptable and able to pivot based on prioritization and needs of the business; proactively solicits feedback to ensure alignment.
• Resilient with a sense of urgency and works in a fast paced, innovation driven, and ambiguous environment
• Intermediate to advanced skills in Microsoft Office Suite, and industry-related tools and software.
• Experience with enterprise SaaS and complex deal structures.
• Advanced experience with Salesforce, Quoting tools (SF CPQ+) is an asset.
• Solid understanding of the…