Manager, Business Development & Membership

POSITION DESCRIPTION - Manager, Business Development & Membership Growth

Reports to:

Director of Business & Community Partnerships

The Ottawa Board of Trade is the independent, non-partisan voice of business in Canada's Capital. We bring businesses, leaders and community partners together to help businesses succeed and build a more competitive, prosperous and globally connected Ottawa. Our members range from entrepreneurs and growing companies to some of Ottawa's largest employers and most influential institutions. We are a small, highly collaborative team with a significant public profile and an ambitious agenda.

Our vision is equally ambitious: we want every Ottawa business to see the value of being part of the Ottawa Board of Trade - connected, represented and contributing to a stronger Ottawa. A broad and representative membership strengthens our network, our voice and our ability to create opportunities and advocate effectively.

The Manager, Business Development & Membership Growth has a clear mandate: accelerate OBOT's membership and revenue growth, with membership acquisition as the immediate priority. We are looking for a strategic salesperson and relationship builder who creates momentum. You generate opportunities, build relationships, follow up consistently and ask for the business. You are equally comfortable with an entrepreneur considering membership and a senior executive exploring a significant corporate partnership.

You can build a growth plan, execute it with discipline, communicate clearly and be accountable for measurable results.

• Take ownership of new member acquisition, event sponsorship, and ambitious monthly and annual growth targets.
• Identify membership gaps and opportunities by sector, geography, company size and stage of growth, and translate them into targeted prospect lists and campaigns.
• Generate opportunities through outbound outreach, referrals, networking, events, digital leads and direct introductions; secure meetings, communicate value, handle objections and close.
• Re-engage former members, identify upgrades and referrals, and continue to identify and close new Pillar Partners and other strategic corporate relationships.

• Build and continually replenish a strong, qualified pipeline; use CRM, market intelligence, data, automation, AI and leading-edge sales and prospecting tools and strategies to improve targeting, outreach, personalization, productivity and results.
• Maintain disciplined prospecting and professional follow-up, ensuring every qualified opportunity has a clear next action.
• Track and report on activity, meetings, pipeline, conversion, new memberships and revenue; provide concise forecasts and identify corrective action where needed.
• Use market intelligence, data and results to improve targeting, messaging and sales strategy.

• Build trusted relationships across the business community and represent OBOT professionally at business, government and community events.
• Communicate OBOT's mission, priorities and value proposition with confidence through strong prospect communications, presentations, proposals and follow-up.
• Work collaboratively, take initiative and use market intelligence, CRM, data, automation and AI tools to turn OBOT activity into membership and revenue opportunities.

Success means sustained membership growth, a strong self-generated pipeline, greater representation across Ottawa's business community and disciplined follow-through, while maintaining strong partnership performance. Ultimately, success advances our ambition that every…